How can we help?

Product & account support

Email hello@radiance-workstation.com. Include your account email, operating system, app version, and a clear description of the problem.

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Organization enquiries

Tell us about your institution, intended educational use, and expected number of participants. Pricing and deliverables are agreed before purchase.

Billing & refunds

Include the receipt or transaction reference when contacting us about a payment. See the Refund Policy for eligibility. You may also contact payment support directly.

Privacy requests

Contact us to request a copy, correction, or deletion of account information. We will verify ownership before processing a request. Cancel recurring billing separately.